27/02/2013 - "All arrived just 24 hours after ordering. Makes a change for a company to recognise that people aren't always able to simply sit in their house all day waiting for a delivery which could arrive at any time. I knew to the hour when it was coming, driver rang in advance to confirm the address. Order process, customer care, delivery arrangements, packaging and obviously the products all first class. I'll definitely be ordering gear from you guys again and i'll look forward to dropping in for a mooch about your shop next time i'm in town." Bill Tomlin

27/02/2013 - "Just a quick email to say my helmet arrived today and how impressed I am with the service I received from Urban Rider. Brilliant communication, superfast dispatch and delivery and an excellent price for the product. One very happy customer. Thank you very much. Best regards" Peter Kenny

29/11/2012 - "Thanks again for the excellent customer service we received" Paula Baron

09/11/2012 - "Just to let you know the faulty jeans were collected on time as promised and the replacement jeans are great. Thanks again for your excellent customer service" Melanie Webster

05/11/2012 - "Thank you for all your help and you excellent customer service" Emma Snell

12/07/2012 - "Your service was excellent" Andrea Lambert

26/03/2012 - "Thank you very much for the Serpe keyrings. I am very grateful to you. I have recommended you in the past and it is things like this that will mean I keep on doing so : )" Nigel Dorsett

26/03/2012 - "Thank you very much for a perfect and fast handling of my order !!. Everything was in perfect order when I unpacked the delivery." Peter Velden

19/03/2012 - "I received today my Belstaff Trialmaster PM. I would like to thank you for such excellent service and rapid delivery. The coat is beautiful and I look forward to using it this Spring on my West Coast Motorcycle Tour on my Royal Enfield Bullet. (Mr Kipling)I look forward to further shopping with you, this has been a truly positive experience." Steve Miller

15/03/2012 - "Hi,Just wanted to say thank you for your help with getting my crash helmet to me.I was very happy with the service I received & the exceptional information regarding delivery! A great service, top marks!!" Darren Smith

08/06/2011 - "Hi, thanks for the excellent service regarding the ordering and deilivery of my Belstaff jacket!" Larry McKay

23/05/2011 - "Thank you for all your time and assistance in this process!! You have been an Excellent company to do business with." Scott Braman (after a 48 email exchange relating to a Roof helmet query)

04/05/2011 - "Wanted to say thanks for the truly excellent service. Shipping was speedy and you kept me more up to date with the process and delivery time than any other online retailer I've experienced for any product. I will be shopping here again. Bravo!" Ben Lee

28/04/2011 - "Many thanks for excellent customer services.I will definately reccommend you to all my motorcycle colleagues and I have no hesitation in purchasing from you again. Feel free to use my comments as customer feedback." Rob Scott

27/04/2011 - "Thank you and all your team for your excellent service, will be recomending you to all my friends. John Almond

01/04/2011 - "Thanks so much, just received and very happy! Thanks for the great customer service ordering from abroad. Plan to shop again." Judd Ullom

22/02/2011 - "I have just received the Belstaff 'Mojave' jacket that I ordered from you yesterday. Just a quick line to say thank you. The service and advice was excellent, product superb, and delivery time was fantastic. Order to wearing in less than 24 hours! Regards." Steve Murtagh

11/01/2011 - "Excellent service - Thanks." William Pinnell

14/12/2010 - "Many thanks for the update. I appreciate all the excellent service, and wish you the best for the holidays and the New Year. Regards." Matthew Eichner

27/11/2010 - "Dear Urbanrider. I placed an order for some bar mufs on Thursday and they arrived, very promptly on Friday morning. Thanks very much for an excellent service!" Peter Henfield

18/02/2009 - "Thanks for putting up with all the questions etc. Thanks for all the help with the jacket.Its a real rarity nowadays to receive such excellent customer service." Iain Jones