We offer a UK Price Beat Guarantee.
Seen a product cheaper by more than £1 elsewhere on a UK website? We'll beat that price by 10% giving you the guaranteed lowest price possible.
- Fill out and submit our Price Match Request form
- Once the price promise has been reviewed and accepted you will receive a confirmation email.
- You will then be able to place the order through the website or over the phone and get the difference refunded.
How to request a Price Match or Price Beat.
Email us on email@example.com and include the URL of the product you've seen cheaper elsewhere and the price you have seen it at. Please also include your delivery address. Our team will evaluate your request and get back to you within 2 working days.
*TERMS & CONDITIONS
- The product must match the exact item we are selling in model, colour and size.
- Item in question must be in stock with the competitor and available for immediate dispatch.
- We can only price beat genuine approved retailers.
- All price matches must be submitted in British Pounds (GBP)
- Shipping costs will be added at whichever value is higher between Urban Rider and the Competitor to the end destination via an express, recorded service. (This is to avoid matching dealers who list low prices with high shipping or those who offer only cheaper, slower, unrecorded delivery services). We are unable to match or beat if the seller does not ship to your location.
- Cannot be used in conjunction with other promotional offers.
- We reserve the right to withdraw this offer if the price match in question results in the selling value being less than our buying value.
- A matched price will be valid for 48 hours after acceptance, after which a new price match needs to be requested.
- Price match requests will be processed between Monday and Friday, we cannot be held responsible for price changes by our competitors.
- A price match can not be used in conjunction with any other offers, promotions or discounts by Urban Rider.
- Price matches will not be issued retroactively and a price match request will only be validated prior to the customer placing the order.